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- CRN https://crn.sarota.dev/tag/parature/ CRN.pl to portal B2B poświęcony branży IT. Dociera do ponad 40 000 unikalnych użytkowników. Jest narzędziem pracy kadry zarządzającej w branży IT w Polsce. Codziennie nowe informacje z branży IT, wywiady, artykuły, raporty tematyczne Thu, 16 Jan 2014 14:39:00 +0000 pl-PL hourly 1 https://wordpress.org/?v=6.6.2 Microsoft przejmuje Parature https://crn.sarota.dev/aktualnosci/microsoft-przejmuje-parature/ https://crn.sarota.dev/aktualnosci/microsoft-przejmuje-parature/#respond Thu, 16 Jan 2014 14:39:00 +0000 https://crn.pl/default/microsoft-przejmuje-parature/ Gigant kupi firmę, która specjalizuje się w rozwiązaniach do obsługi klienta opartych na cloud computingu.

Artykuł Microsoft przejmuje Parature pochodzi z serwisu CRN.

]]> Oprogramowanie Parature umożliwia komunikację z klientami m.in. poprzez czat, Facebooka, Google, Bing, narzędzia typu self-service i kanał mobilny. Rozwiązania przejętej firmy poszerzą funkcjonalność systemu Microsoft Dynamics CRM.

– Klienci są obecnie lepiej skomunikowani i poinformowani niż kiedykolwiek wcześniej. Organizacje poszukują rozwiązań, które pozwolą im zwiększyć możliwości kontaktu z klientami na własnych warunkach, wykorzystując preferowane przez siebie urządzenia i kanały – powiedział Bob Stutz, corporate vice president, Microsoft Dynamics CRM.

Parature ma 70 mln użytkowników na całym świecie, obsługuje ponad 500 marek. Szczegóły dotyczące transakcji i planów integracji produktów zostaną ujawnione w lutym i marcu.

Artykuł Microsoft przejmuje Parature pochodzi z serwisu CRN.

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