- CRN

Autor: Krzysztof Pasławski | Dodano: 2016-02-25 09:30

Konsumenci chętnie zapłacą za lepszą obsługę

Ponad połowa (54 proc.) konsumentów zapłaciłaby więcej za lepszą obsługę klienta, oferowaną przez preferowane marki. Sklepy tradycyjne nadal są cenione – wynika z badania Xeroksa.

Autor: Krzysztof Pasławski | Dodano: 2015-11-16 07:05

Puls Branzy IT

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dekstopy europa komputery konsumenci msp sprzedaż sprzętu wydatki na it

Autor: Krzysztof Pasławski | Dodano: 2015-10-06 07:35

Wiele e-sklepów nie informuje o prawach konsumentów

Obecnie ponad 60 proc. e-sklepów poprawnie informuje konsumentów o prawie do rezygnacji z zakupionego towaru – podaje Europejskie Centrum Konsumenckie.

Autor: Krzysztof Pasławski | Dodano: 2015-07-09 08:25

UOKiK zyska szersze uprawnienia

Możliwość wydawania decyzji wobec przedsiębiorców w przyspieszonym trybie, tajemniczy klienci sprawdzający sklepy, nowy sposób kontroli klauzul niedozwolonych - to niektóre uprawnienia, które UOKiK może uzyskać w przyszłym roku.

Autor: Krzysztof Pasławski | Dodano: 2015-04-17 18:17

Klienci oddają towar do sklepów

Skutki nowej ustawy konsumenckiej: 39 proc. internautów przynajmniej raz odesłało z powrotem towar zakupiony w sieci. Zdecydowana większość z nich – 85 proc. – nie napotkała przeszkód.

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arc rynek i opinia badanie klienci konsumenci poczta polska

Autor: Krzysztof Pasławski | Dodano: 2015-01-27 15:12

Huawei planuje ekspansję w biznesie konsumenckim

W 2015 r. przychody konsumenckiej grupy biznesowej Huawei wzrosną o ok. 30 proc., do 16 mld dol. – taki cel przedstawił szef działu, Richard Yu.

Autor: Krzysztof Pasławski | Dodano: 2014-12-17 18:43

Mobilni klienci częściej kupują

Prawie 80 proc. wyszukiwań za pomocą smartfonów kończy się zakupem. To więcej niż w przypadku klientów z komputerami, ale tylko kilka proc. przedsiębiorców dostosowało swoją stronę do urządzeń mobilnych.

Autor: Krzysztof Pasławski | Dodano: 2014-08-11 10:05

Polscy klienci najbardziej zadowoleni

Kupujący w e-sklepach w naszym kraju są bardziej zadowoleni z zakupów w sieci, niż klienci w Europie zachodniej – pokazuje indeks opinii Trusted Shops. Jednak ich wymagania będą rosnąć.

Autor: Krzysztof Pasławski | Dodano: 2014-06-26 18:04

Ustawa o prawach konsumentów wejdzie za pół roku

To już przesądzone - nowa ustawa o prawach konsumentów zacznie obowiązywać od 25 grudnia br. E-sklepy czekają duże zmiany, warto zacząć je wdrażać już teraz.