Aktualności
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Dodano: 2011-02-16 17:05
HP: 1 na 7 zamiennych wkładów atramentowych przecieka
Według badania przeprowadzonego przez QualityLogic dla HP co siódmy alternatywny wkład atramentowy jest nieszczelny – poinformował producent.
Badanie porównawcze QualityLogic obejmowało tusze HP (45, 78, 56, 57, 339 oraz 344) i ich zamienniki sprzedawane w Europie. Zebrane dane wykazały, że 1 na 7 pojemników alternatywnych dostawców przeciekał, zostawiając na wydrukach smugi lub był uszkodzony już w momencie zakupu.
Według badań OBOP-u z 2010 r. 76 proc. respondentów – użytkowników sprzętu drukującego HP, używa materiałów eksploatacyjnych producenta. W 2008 r. odsetek ten był podobny (ponad 70 proc., dane ARC Opinie i Rynek dla HP). Część ankietowanych zaznaczyła jednak, że na skutek pogorszenia sytuacji materialnej może zacząć stosować zamienniki.
Ostatnio HP zaoferowano użytkownikom wymianę drukarek, o ile zostały uszkodzone wskutek stosowania alternatywnych tuszy. Na adres e-mail tuszeHP@edelman.com użytkownik może wysłać zdjęcie wadliwego zamiennika, uszkodzonej drukarki HP, skan karty gwarancyjnej oraz swoje dane. Spośród nadesłanych zgłoszeń HP zaoferuje wymianę drukarki 13 osobom.
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Dodano:
2022-09-01 08:18
HP: „W IV kw. utrzymają się trudne warunki”
Słabnący popyt konsumencki ograniczył sprzedaż HP w III kw. Mimo to wzrósł zysk.
