Firmy wybierają Polskę
Polska jest jedną z najczęściej rozważanych lokalizacji na centra usług wspólnych.

Polska uchodzi za jedną z najatrakcyjniejszych lokalizacji dla firm planujących budowę nowego lub przeniesienie dotychczasowego centrum usług wspólnych – wynika z raportu "Global Shared Services 2017 Survey Report" opracowanego przez Deloitte. Nasz kraj znalazł się w pierwszej piątce najczęściej branych pod uwagę lokalizacji razem z USA, Meksykiem, Indiami oraz Chinami.
O wyborze konkretnego miejsca decydują w głównej mierze koszty działalności – ocenia Deloitte. Istotne znaczenie ma też odległość od głównej siedziby firmy lub obszaru jej podstawowej aktywności.
Do dziedzin objętych w największym stopniu usługami centrów należą: finanse (88 proc.), HR (63 proc.) oraz technologie informatyczne (53 proc.). Centra realizują przede wszystkim procesy transakcyjne, ale od kilku lat wzrasta też liczba centrów kompetencyjnych (tzw. Centre of Excellence). Produktywność centrów usług wspólnych zwiększa się średnio o 8 proc. rocznie.
44 proc. badanych przez Deloitte firm ma w planach budowę nowego lub zmianę lokalizacji już istniejącego centrum usług wspólnych.
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