Coraz mniej klauzul niedozwolonych w e-handlu
E-sklepy odetchnęły. W tym roku znacznie zmniejszyła się liczba klauzul niedozwolonych dotyczących handlu internetowego. W 2013 r. pojawiło się ich w rejestrze UOKiK ponad 500, a w br. jak dotąd - 53. Z czego wynika ta zmiana?

Obecnie w rejestrze klauzul niedozwolonych figuruje ponad 5 tys. zapisów. Najwięcej z nich dodano za sprawą stowarzyszeń konsumenckich, które masowo pozywają sklepy internetowe – informuje serwis KlauzuleNiedozwolone.pl.
– Proceder masowego składania pozwów miał zostać ograniczony przez zmniejszenie kosztów zastępstwa procesowego, ale tak naprawdę przyczynił się tylko do zwiększenia liczby spraw – wyjaśnia Rafał Bugajski z KlauzuleNiedozwolone.pl. – Stowarzyszenia konsumenckie postanowiły po prostu powielać poszczególne pozwy, zmieniając jedynie powodów – dodaje.
Nie spadła więc liczba składanych pozwów, lecz procent spraw uznawanych faktycznie za niedozwolone. Od 1 stycznia do 1 listopada 2014 r. w rejestrze UOKiK wpisano 53 klauzule niedozwolone w handlu elektronicznym. To o 298 mniej niż w tym samym okresie 2013 r. oraz o 336 mniej niż w 2012 r., który był rekordowy.
Dane pokazują, że właściciele sklepów internetowych są coraz ostrożniejsi w konstruowaniu regulaminów. Do większego zainteresowania problemem przyczyniły się zapewne informacje o częstym zgłaszaniu niedociągnięć UOKiK w poprzednich latach oraz ogromne kary finansowe dla największych firm (PZU Życie – 4 mln zł, Pekao – 2 mln zł, P4 – 8 mln zł).
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