Blisko 2 na 3 małych i średnich przedsiębiorców (65 proc.) deklaruje, że zwiększyło korzystanie z technologii w czasie pandemii koronawirusa i chce ten stan utrzymać w przyszłości – według raportu EFL „Cyfrowa (r)ewolucja na rynku leasingu. Pod lupą”.

Jak zamierzają to zrobić? MŚP w niepewnych czasach otwierają się na ekonomię współdzielenia. W celu obniżenia kosztów są gotowe współużytkować sprzęt IT – aż 62 proc. badanych złożyło taką deklarację. To podium rzeczy, z których firmy chcą korzystać razem z innymi (nr 1 to chęć współdzielenia maszyn i urządzeń – 86 proc., a nr 2 samochodów – 72 proc.).

Wprawdzie nadal więcej (44 proc.) firm chce posiadać niż wynajmować (17 proc.), jednak zapewne nowe pokolenie, mniej przywiązane do posiadania, wyznaczy nowe trendy: zwiększy się udział współdzielonych rozwiązań, korzystania z usług online oraz rozwiązań konsumowanych w modelu usługowym – wynika z badania.

Jak stwierdzono w opracowaniu, rosnące koszty prowadzenia działalności, w szczególności koszty pracy oraz świadomość, że czas to pieniądz, sprawiają, że coraz więcej przedsiębiorców spogląda w kierunku ekonomii współdzielenia. Popycha ich to również w kierunku modelu usługowego oraz szerszego działania w sieci.


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Cyfrowe plany MŚP

82 proc. chce kupować z pomocą rozszerzonej rzeczywistości (AR)

71 proc. firm zamierza korzystać z chmury w przyszłości

66 proc. twierdzi, że potrzebuje najwyżej 3 lat, by przejść z dokumentacji papierowej na elektroniczną

64 proc. planuje wdrożenie e-podpisu w ciągu maksymalnie 3 lat

55 proc. preferuje szybką transakcję, z zakupem online bez kontaktu z doradcą

53 proc. chce korzystać w przyszłości z rozwiązań sztucznej inteligencji

46 proc. szacuje, że w ciągu 5 lat ich udział zakupów online wzrośnie o 31 – 50 proc.

  

Preferencje pokolenia Z (osoby urodzone w latach ok. 1995 – 2000):
62 proc. sprzedaje swoje produkty online (w pokoleniu BB, czyli sporo po 50-tce – 15 proc.)
49 proc. najchętniej porozmawiałoby z doradcą zdalnie i skorzystało z systemu online
42 proc. udostępni swoje dane firmie technologicznej.

Dane pochodzą z raportu EFL „Cyfrowa (r)ewolucja na rynku leasingu. Pod lupą”.