Luka paperless. Polskie firmy nadal toną w papierach
75 proc. firm korzysta z e-podpisu, ale zaledwie kilkanaście proc. z elektronicznego obiegu dokumentów.

Jest jeszcze dużo możliwości w zakresie wdrożeń elektronicznego obiegu dokumentów. Tylko trzeba zmienić mentalność ludzi przywiązanych do papieru – wynika z badania.
Tylko 16 proc. przedsiębiorców korzysta z platform zarządzania dokumentami elektronicznymi i jedynie 3 proc. z elektronicznej identyfikacji tożsamości – według Asseco. Jednocześnie już 3/4 używa podpisu elektronicznego.
Tak duża dysproporcja pokazuje, że firmom jest nadal daleko do całkowitej rezygnacji z dokumentów papierowych. Dane dotyczą przedsiębiorstw zatrudniających powyżej 100 pracowników.
„Mamy do czynienia z tzw. luką paperless, co oznacza, że firmy wdrażają narzędzia w ograniczonym i punktowym zakresie, co nie pozwala na pełną rezygnację z papieru” – komentuje Andrzej Dopierała, prezes Asseco Data Systems i wiceprezes Asseco Poland.
„Przedsiębiorcy nadal drukują, przesyłają i archiwizują dokumenty w postaci papierowej w obszarach, w których szybciej i efektywniej można to zrobić cyfrowo. Sytuacja dotyczy zarówno relacji pomiędzy firmami, jak również w kontaktach z konsumentami, a także wewnętrznych procesów firm” – dodaje.
Elektroniczna identyfikacja nadal w niszy
Elektroniczną identyfikację tożsamości wdraża przede wszystkim sektor finansowy, by usprawniać procesy obsługi klienta. Wiele branż nadal uznaje je za zbyt specjalistyczne.
Co do e-podpisu, to jego zastosowanie znacznie przyspieszyła pandemia. Niemal wszystkie – 96 proc. pytanych organizacji – stosują kwalifikowany podpis elektroniczny czyli taki, który jest równoważny podpisowi odręcznemu. Podpis zaufany lub zwykły wybrało 41 proc. firm.
E-podpis podoba się pracownikom i klientom
Co istotne, według deklaracji respondentów, wdrożenie podpisu elektronicznego jest pozytywnie odbierane zarówno przez pracowników (84 proc.), jak i klientów oraz partnerów biznesowych (79 proc.).
Firmy doceniają korzyści związane z digitalizacją dokumentów – oszczędność czasu (73 proc.) i pieniędzy (64 proc.).
„Może to oznaczać, że w firmach mamy do czynienia z coraz większym otwarciem na zmianę, która wiąże się z transformacją cyfrową” – uważa Andrzej Dopierała.
Jak zauważa, transformacja cyfrowa wymaga przygotowania na zmianę nie tylko od strony procesowej, ale też mentalności ludzi, którzy często są przywiązani do obowiązujących procedur.
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Dane zawiera raport „Luka paperless i inne wyzwania na drodze cyfryzacji dokumentów w biznesie”. Badanie zostało przeprowadzone przez Civitta Polska na zlecenie Asseco Data Systems metodą CATI na próbie 316 firm zatrudniających 100 lub więcej pracowników.
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Paperless a MŚP
Kiedy cyfrowe dokumenty będą standardem w małych i średnich przedsiębiorstwach?
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Nowy szef spółki w grupie Asseco
Zostanie szefem ComCERT, spółki, którą zakładał jeden z weteranów polskiej branży IT - według informacji "Pulsu Biznesu".
Polskie firmy a narzędzia paperless
Polskie firmy znają e-podpis, ale nie podchodzą systemowo do narzędzi paperless – wynika z badania przeprowadzonego przez Asseco Data Systems.